Whizz STR
Help with an existing booking
Internal Support
- PMG Complaint (SOP)
- Cleaner Damage (SOP)
- Booking Reconciliation Process (SOP)
- App Issues (SOP)
- Booking Reschedule (SOP)
- STR Cleaner provides a quote (SOP)
- STR Customer approves additional work (SOP)
- Damage & Maintenance (SOP)
- Missing Keys (SOP)
- STR Customer requests a new job (SOP)
- PMG Custom Requests (SOP)
- STR Customer updates job details (SOP)
- Assign a Cleaner (SOP)
- Escalations (SOP)
- Linen and Amenity Process
- STR Cleaner requests additional work (SOP)
- STR Customer report an issue on a completed job (SOP)
- Cleaner Request Additional Time (SOP)
- Unassigned Bookings Process (SOP)
- Adding or Removing Properties (SOP)
- STR Customer approves a quote (SOP)
- Checking B2B Bookings (SOP)
- Checklist Checks (SOP)
- Cleaner Requests/Reports Process
- Clean Recall (SOP)
- Starting and Completing Bookings (SOP)